Deloitte Southern Africa, a highly professional services industry whose success depends on human resources had been showering with the benefits of Enterprise 2.0. “We focus on talent attraction and retention,” confirms Deloitte’s chief operating officer, Allen Swiegers, “we don’t manufacture anything, so our people are our main competitive advantage.” the company had chosen to keep their staff engaged with the company strategy and business progress, thus they have formally launched a tool named “Deloitte Way 2010 – our journey of excellence”,few years ago.



“Through a benchmarking survey, our staff told us they needed to know what was expected of them individually and to feel their feedback was being listened to,” explains Swiegers, “which presented us with our first challenge: how to engage and converse with 3,600 people in 16 offices around Southern Africa in a meaningful, interactive way?”

Virtual Works, the innovative community management specialist was a put in place to get rid of the drawbacks and confirm their employees’ personal engagement with the relevant subject. “What The Virtual Works did very successfully was to ask the tough questions and find out precisely what staff at every level of the organisation really needed,” clarifies Swiegers. “They then married those needs to their Quotient system – an intelligent suite of Enterprise 2.0,Essay Help interactive communication tools that uses the internet and cell phones – to connect every employee to our strategy in a personally relevant way.”

Results of adopting Enterprise 2.0

Personal dashboards for all staff: with the adoption of such tool and use of Enterprise 2.0 technologies made each and everyone engaged with their own private and unique dashboarda browser-based interface that displays messages and information, and provides users with a suite of tools to engage with the strategy and leaders.

Now, the employees can interact precisely with individuals or groups of individuals at high speed and with the perfect system. “We have created what we call a ‘hive’ structure within the system,” enthuses Hall, “which allows us to cluster individuals together any way the enterprise needs to. This, coupled with Quotient’s configurable Web 2.0 intelligence, makes it possible to target precise audiences and distribute information to the whole or any part of the community, sending and receiving messages between dashboards, inboxes and cell phones automatically and instantaneously.”

The staff have also utilized this tool as the means of  measuring their own contributions to the strategic drivers relevant to their specific roles. They can self assess their performances through this system which helped them to benchmark themselves against their team or business unit and management to gauge the organisation’s perception of its own performance. This information is made public on the dashboard and CEO and other colleagues can have perspectives about the progress. “We are also witnessing phenomenal levels of this type of engagement,” notes Swiegers. “Over 2,500 members of staff, nearly 70 percent, have already logged in and begun measuring their performance. Obviously, 100 percent engagement is the goal, but this is a fantastic milestone to reach within four months of launching the system.” More than 70% of staff logged in and engaged with the system within a very short span of time and over 4000 employees interacted and appreciated the technology.


Citrix Online has taken a bigger growth in the previous years and it is becoming increasingly difficult for the employees to collaborate and disseminate information and knowledge that are developing internally. “The more pipes you have in the system, the more potential there is for stopping up the drain” says the Web developer Hansel Larson of the Citrix Online eCommerce marketing department. Citrix Online is a leading provider of on-demand applications for remote desktop access, web conferencing and collaboration. It is renowned for its best services subscribed by over twenty thousand business entities and hundreds and thousands of individuals across the world.

citrix online products and features

The Citrix’s key managers have come to the understanding that they needed a better way to consolidate and organize business intelligence, and began searching for an appropriate tool. “We were looking for a solution that would provide a central repository where we could store information. One that would be easily searchable, so we would be able to find what we needed quickly.”€ says Larson, which means they were thirst for the Enterprise 2.0 solutions. They needed a solution which can support them continuously to grow and progress further.

Larson said “We wanted to find a web-based solution so that it wouldn’t be tied to a single platform, and would have the ability to integrate into our security policies,”€. The Citrix Online marketing team explored various web 2.0 technologies such as wiki, blogging and intranet content management systems before opting Movable Type as their final solution. “When we learned that Movable Type was LDAP-aware, that really piqued our interest”. says Larson. The Movable Type was found to be the right solution for Citrix online and implement mainly for its internal blogs, as it has user lookup features formed by the LDAP integration. The LDAP user management allows Citrix Online system administrators to easily manage multiple levels of access for different groups within the company and also created windows user logins for the blogs

The Movable Type blog was the right choice for the Citrix Online eCommerce marketing department which made tremendous progress in creating a robust knowledge bank for its business intelligence and collaborate and organize all the informational data they produce regularly.

Link to Citrix Online Demo2009

Citrix Online used Movable Type content syndication to set up RSS feeds which informs all employees of the department about the new contents of blogs and gives opportunity to subscribe to a feed for the blog and can be notified if someone updates the blog. “The RSS feeds provide users with the kind of real-time information they always wanted,” says Larson.

Oracle Technology Network (OTN) is one of the world’s largest community of developers, database administrators, and technical architects. The more than 5 million registrants have diverse backgrounds ranging from Windows to Linux administration to architecture of SOA applications.

“We also got to use some of Siderean’s new AJAX widgets like the date slider,” said Oracle’s OTN Editor, Justin Kestelyn, who adopted Siderean Software’s Seamark Navigator platform to revamp OTN site after searching in and out for the best solution. This new solution has drastically cut down OTN’s lengthy and complex integration process to aggregate all OTN content and build a new site, Oracle tapped built-in Siderean Seamark capabilities including content analytics, data visualizations and RSS feeds.

Oracle's website

Oracle's website

This AJAX-based solution for OTN satisfies its users by providing full scope of information they require. The AJAX widgets has the tendency of delivering non-textual data visualizations and dynamically refine the results. “We’ve also given users the ability to create a relational navigation view specific to their interests across these various Oracle systems, then subscribe to it as an RSS feed mash up,” said Kestelyn.

Seamark Navigator platfor is now inevitable for OTN, not only because of its flexibility to manage unstructured data like Oracle Databases 10g, Oracle SES, external blogs, user forums, RSS feeds, and other unstructured text, but also, the OTN editors did not have to farsighted about thier user requirements as Seamark has the ability to navigate collaborative features.

“Seamark meant we didn’t need to try to be prescient and rebuild navigation that anticipated the needs of an incredibly diverse set of users,” said Kestlyn.

The Oracle’s much awaited Taxonomy Creation and Management was made possible to be developed in conjunction with Siderean. Leveraging entity extraction and content classification, the new semantic and navigable OTN site was deployed quickly with a working taxonomy. In addtion, Oracle also uses E.2.o tools such as facebook, delicious, myspace, google docs, twitter etc to collaborate with it’s users. 

To my surprise, i have found that the United States Department of Defense has adopted and implemented the web 2.0 for social networking. I was literally amazed to learn that such a powerful public entity avails this tool in a  more effective way. The official web site of the Department of Defense which is the starting point for finding US military information online has Twitter, Web Blogs, Facebook, RSS, Podcasts and Flickr as their top most links.

A screen shot of DoD's homepage

A screen shot of DoD's homepage

 Department of Defense’s Live Bloggers

Department of Defense RSS Feeds

U.S Department of Defense on Flickr

Department of Defense on Twitter

 Department of Defense on Facebook

View Podcast Feeds of the Department of Defense

I come from a tiny mountainous country, Bhutan, located on the foot hills of the Himalayas; in between the two giant nations, China in the north and India to the south. Although we are sandwiched by more than 7 billion people, we have never been under any country and have been enjoying our independence and sovereignty, peace and tranquility. We have only one person to thank for, the King of Bhutan. He is our guardian deity, protecting our kingdom, he is our father, he is our God, he is everything to us.

Outside world call Bhutan, the last shangri-La, not because you get everything you want. It is merely because our beloved king has gifted us with a noble development philosophy called the Gross National Happiness (GNH) (You Tube video on GNH), which defines the quality of life in more holistic and psychological terms. We all rate GNH more important than Gross National Product (GNP) as material needs become meaningless if people are unhappy. This philosophy aims to promote not just the material need but more essentially the spiritual need of the people.

GNH is a very broad concept indeed, so what I could write would be a bare minimum of what GNH is all about. GNH is the development philosophy of Bhutan based on the four pillars – sustainable development, preservation and promotion of cultural values, conservation of the natural environment, and establishment of good governance.

GNH is good for Japan:Prime Minister of Bhutan ,Bhutan’s Daily Newspaper Reports

How Do We Measure Happiness

Operationalizing Gross National Happiness : a report

Bhutan is Happier than USA: an Article

Gross National Happiness – Bhutan (Utube video)

1. You’ll need to edit the HTML of your blog entry or page—this should be relatively straightforward. In Blogger, for example, just click the “Edit HTML” tab.
2. Next, go to the video that you want, and look for the ‘Embed’ box in the “About This Video” section. Copying the HTML code that’s there into your website will create an embedded player; the video will play within your site when the user clicks on the ‘Play’ button.
3. You can resize the player by editing the object width=”425″ and height=”350″ fields at both the beginning and end of the embedded player code. Make sure that the sizes you choose have the same ratio as the default numbers, so that the video doesn’t get stretched—just multiply the width by 0.8235 to get the height.

How to download and encode utube videos on pc

Come August 31st 2009, QUT will no longer use the webmail services, it will be replaced completely by the email@connect. This new student email service has been introduced at the beginning of the semester 2 this year. There is no doubt that email is the most integral part of correspondence at the Uni and its crucial for all students to not only be aware of this change but also get their emails set up before the given deadline.Webmail will be fully decommissioned and will not be available after 31st August and students must use the chosen email service, be it email@connect or any other email account like yahoo, hotmail, gmail to name a few.

Although most of the students are well aware of it and have already switched onto the new emailing service, there are some, I guess, more than 40% who may not have had their account set up yet. I have been doing a casual work at the IT helpdesk for the last one month and migrating the emails from webmail to email@connect for those who could not implement the change themselves have been the major portion of my work. Most people could not do it as they lost the initial password generated by the system at the start, others change it before the migration takes place which automatically stops migration process.

So, how do you migrate webmail to the email@connect.

-go to QUT homepage

-click on the email link

-log on with your student Number and Access password

-click on the link email@connect

-Use the password auto generated by the system (if you don’t have this password, contact IT helpdesk)

-Fill up your personal information including the alternate email.

-Select Brisbane in the TimeZone drop down menu

– you will never need to change the password, if you do, migration will stop

– message migrations will take up to 24 hours;

– until migration occurs, you will still be able to access your email on WebMail until 31 August 2009.

– migration will NOT occur if you have changed your initial email@connect password. You will need to contact the IT Helpdesk to have your email migrated.

-once the migration has taken place, you can access the email@connect same as your webmail. You do not need a separate password for this. QUT access password is your email password.

-Go to QUT homepage, click email link

-click on email@connect

-log on with your email ad and QUT access password (ie, the same password as your virtual password)


Email-At-Connect template is available here


Why the change:

Key features of email@connect

· QUT’s preferred email service

· 10GB mailbox (500 times more storage capacity than WebMail)

· 20MB attachment size

· 5GB online file storage

· life-long email address (e.g.; and

· migration of WebMail messages to email@connect.

For further information and support, please visit the Student Email webpage’s including the Frequently Asked Questions (FAQs), or contact the IT Helpdesk.



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